Frequently Asked Questions
General
> Is it legal to buy gold on your website?
> Why do the prices on the website change so often?
> Why is Live Chat sometimes not answered?
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About Delivery
> What delivery methods do you offer?
> What if I do not receive the full quantity I ordered?
> How long will the delivery take?
> What if someone ask me to return gold in game?
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About Member
> Why should I register on Mmosale?
> How do I create a Mmosale account?
> What if I forget my password?
> How can I change my email address?
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Payment Information
> What payment methods do you accept?
> If I do not want to use PayPal, can I use a credit card or debit card instead?
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Place an Order
> How do I place an order? (The entire order procedure)
> Why is my shopping cart still empty after I add products?
> How do I know whether my order went through or not?
> How can I find out the status of my order?
> What's the meaning of each order status?
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Refund Policy
> Can I cancel an order placed wrongly?
> What is the refund procedure and how long will it take?
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Store Credits
> How do I earn Store Credits?
> How to use my Store Credits on Mmosale?
> Can I redeem my Store Credits for Cash?
> Will my Store Credits expire?
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