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Frequently Asked Questions

About Mmosale
Magic Digital co., Limited, established in Hong Kong, has become the leading MMORPG secondary-market service provider and is providing reliable game virtual currency and power leveling services. We are honest, reliable, friendly, and quick to respond.

Mmosale is committed to the goals of improving your customer experience and exceeding your expectations. In addition, we have devoted ourselves to creating a better and more secure network shopping environment by establishing systems for you to evaluate our ordering and delivery process, to send us feedback, and to get support when you need it.

As of May 2019, we have provided services for more than 300,000 customers.

Company: Magic Digital co., Limited

Address: Unit 1, 18/F, Block B, New Trade Plaza,6 On Ping Street, Shatin, Hong Kong.

Registration Number: 2678160

Is it legal to buy gold on your website?
Absolutely legal. So far, buying game gold hasn't been prohibited by any European country or the U.S. Moreover, Mmosale is strongly opposed to any kind of illegal products. None of the services provided by Mmosale have ever been illegally macroed, hacked, or exploited. In addition, we understand that some game operators have their own definitions of the ownership of virtual currency, but we only charge for the labor and time expended on the collection of virtual currency provided by us, not for the gold itself.
Why do the prices on the website change so often?
The game gold market always fluctuates sharply, and supplies of each game and each server also change every day. Prices are subject to the fluctuations of the market.
Why are the prices different from the ads?
The price in an ad reflects the price when the ad is launched, but because prices change so rapidly, actual prices will be slightly different from those in ads. We sincerely apologize for the inconvenience arising from this and will increase the frequency of advertising updates in an attempt to avoid this situation.
Why is Live Chat sometimes not answered?
Generally speaking, the response time for live chat will not exceed 15 seconds. Given that the connection quality of live chat is closely related to network quality, in a very few cases, we might fail to receive your message because of network congestion or a temporary failure of Internet Service Provider (ISP). In this case, we suggest you send an email by clicking "Send Message" on our Livehelp, and we will reply to your email within 15 minutes.
Our promise
In contrast to other highly efficient order processing systems, purchasing systems, and top technologies, we attach greater importance to our customers. Whether our customers are satisfied with our services is the only standard we use to evaluate all our work.

We promise to:

• Respond in a live chat session within 15 seconds, 24/7/365.

• Reply to your email and support tickets within 15 minutes, 24/7/365.

• Begin processing your order within 15 minutes, 24/7/365.

• Notify you of the actual delivery time and make no empty promises.

• Be accessible, friendly, and helpful at all times.

• To listen to you and value your customer feedback. We want to know the good, the bad, and everything in-between. Customer Support

Terms & Conditions
The following are terms of a legal agreement between you and Mmosale. By accessing, browsing, or using this Web site, you acknowledge that you have read, understood, and agree to be bound by these terms and to comply with all applicable regulations.
Privacy Policy knows that you care how is your information used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting, you are accepting the practices described in this Privacy policy. This Privacy Policy describes how we handle your personal information for our services on the website.