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Frequently Asked Questions

Additional information may required for KYC verification

According to KYC policy, the process of a business verifying the identity of its clients and assessing their suitability, along with the potential risks of illegal intentions towards the business relationship, you may be required additional information by the Payment Gateway PayPal / Braintree for KYC verification. Additional information can be the Photo that you holding your ID card or Passport.

Verification is only required in a few cases.

Check more detail about KYC policy from this link

If I do not want to use PayPal, can I use a credit card or debit card instead?

You can do so in most countries. When you select a payment method, please select "Credit Card" or "Debit Card" for payment. Then you will be able to use your credit card or debit card for payment without having to register with PayPal. Please see "What payment methods do you accept?" for more details

If I select "PayPal Express Checkout," why am I taken from the PayPal page back to the order informa...
If you directly click the "PayPal Express Checkout" button on the Shopping Cart page, your checkout procedure will be slightly different. You will be directed to the PayPal page to log in or register. Then you return to Mmosale for filling in your order information. After you follow the steps to fill in the required information, click "Continue."
How to use the bank transfer?
If your payment method is through a EU-Standard Bank transfer, after your order is generated, LiberECO Company will send you an email specifying the detailed bank account information for accepting the payment. You must complete the following steps.
I choose Credit/Debit Card, why I am directed to Moneybookers login page? (For European countries)
We receive payment from Credit/Debit Card by Moneybookers gateway. You don’t need to register Moneybookers account. But if you are directed to Moneybookers login page, it is because your email address have registered a Moneybookers account in the past. So once you choose a payment method by credit card it will direct you to Moneybookers page. You just need to log in your Moneybookers account. If you have forgotten your password of your Moneybookers account you can get it back by this link: