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Players can send and receive in-game mail through World of Warcraft's postal system. Every inn has a mailbox that players can right click on in order to access mailbox functionality.

Types of Mail

There are several types of mail:

Normal Mail: This is text only mail written on stationery. Normal mail may also include money.

Package: Players will receive a package when an item is sent to them. A package can also include a text message and money.

C.O.D: Players will receive a C.O.D. mail when an item has been sent to them that they still need to pay for. C.O.D. mail will need to be accepted and paid for, rejected, or postponed until its expiration date.

Normal Mail will arrive at its destination immediately while Packages and C.O.D items will take one hour to arrive.
Be sure to check your mailbox regularly as it does expire after a certain period of time:

Normal Mail: expires in 30 days, deleted when expired.

Package: expires in 30 days, returned to sender when expired.

C.O.D.: expires in 3 days, returned to sender when expired.

Mail can be sent to players by NPCs. Players on ignore lists will not be able to send mail to those ignoring them.