Raid Rx is designed to encapsulate and cure the shock and horror that is 25-man raid healing. Ok, so it's mostly horror... Anyways, if you're a big fan of X-TREME Whack-A-Mole (or are being forced into it against your will) this is the column for you. Zomg, my banner has already been replaced by the Sunwell!
Waaay back when dinos first started populating Un'goro Crater, raid healers had many methods of seeing whose liquid excrement would travel farther. Amongst these, the universal and most prized of those contests was Overhealing (OH). The less you overhealed, the less mana you were wasting and the supposedly better you were at healing. If you recall my Mana Conserve reference last week (how could you not?), people devoted time creating addons to eliminate wasted heals and these mods quickly became required by guilds everywhere.
Once the commands behind those addons were destroyed by Blizzard, Overhealing took on a whole new cult following. Visualize, if you will, a 40-man raid with 10 healers and 3 tanks. Imagine how many of your heals would land a split second behind someone else's. Also back then, the healing to hp ratio was pretty high but healing to total mana pool was not (i.e. you could heal a big chunk of a tank's total health, even with downranking, but you didn't have the mana pool to keep it up). You would see the fabled "Healing Rotation" where healers would take turns solo/duo healing a tank until they went OOM. Then the next healer or two would step up, while the first stood there, letting mp5/spi do the work. For some bosses you could have 6 healers in rotation so you could make it to the end of the fight.
After months of heals being written over and precious mana being thrown in the trash while 40-man raid healing, many healers developed the mental condition healus overexia, where they would wait until they were 100% sure a full heal would land before they even thought about casting. And then they'd wait a split second more to really be sure... you know... just in case. But it was ok. You had 9 other people covering the things you wouldn't.
Enter the Burning Crusade. Suddenly your mana pool is great but can you ever imagine solo/duo healing a MT, like for Magtheridon? No，at least on purpose. But to those with healus overexia, nothing had changed. If anything, it got worse as random spike damage healing became the name of the game. Healers started literally stacking heals in the hopes to take the edge off. And even then, you still need a few people jumping in with big heals to top off the tank.
It was also at this point where having healus overexia became quite noticeable to the rest of the healing group. You can recall one frightful day when you went completely OOM raid healing.
There is both no absolute cure, nor an argument that will convince those with healus overexia that what they're doing is hurting the team. In their minds, it's all about the numbers and the lower the Overhealing, the better. Raiding became more about the different ways they could conserve mana than actually healing people. They were meta gaming Overhealing as the most important stat, even when their actual effective healing was lowest of the bunch (much lower). In the end, I had to throw my weight around as "she who controls your raid life" before my partner would change their ways.
Use Overhealing to make sure healers aren't being too reactive to damage (starting to cast once the damage has already landed) and instead are trying their best to keep ahead of the game. If you're being 100% reactionary, you're going to lose people to spike damage that otherwise would have lived. An early 25-man raid example would be the OT on Gruul. You don't want to suffer the embarrassment of having the OT die because you weren't queuing up heals and a Shatter got him. Later in your 25-man raid life, Mother Shahraz will hang you on a flag pole by your unmentionables if you aren't proactive on the MT. There are a ton of other examples out there, too, and not just on bosses.
So how can you figure out how much OH is reasonable? For a given fight, first evaluate how you are honestly healing. Normally fairly proactive on tanks, with the occasional "Oops, I should have cancelled." cast getting through and some downranking going on to match the damage expected.
Next pull up the over healing numbers and compare yours to other healers. The key here is you are not only in the same fight as they are, give out the assignments so you have a good idea of what everyone's facing. Use yourself as a reference and see how they did. If you feel like you should be a good baseline, then you would expect everyone to be around where you are. If you are having a seriously crappy night, then you'd predict people to have lower OH. Also take into account assignments, especially if some people are on a tank that has the potential to be one-shotted. They're going to have higher numbers (hopefully).
Also, don't forget classes with HoT's/PoM/Chain Heal. These are self-policing heals that should skew their OH numbers lower than say Paladins, since those types of spells only heal if there's healing to be done. The goal here is you don't want to see any crazy outliers. Everyone should be fairly close to each other (like 5%-10%) by class. Lastly, never EVER confront someone based on a single fight or even a single raid unless you actually saw them doing something terribly wrong (per my story). For all you know, their cat could have caught fire during the run and they were a bit distracted. Ask what was going on first and have a plan for correcting the issues before plunging into your breakdown of exactly how they suck.
A lot of people have asked "What are some good, general Overhealing numbers?" For the early 25-man stuff up through the last couple of bosses in SSC/TK, If you aren't around 20% to 30% Overhealing, you're probably not being proactive. If you're down around 10% you're just flat out not casting enough and healus overexia has set in. For MH/BT, some of the bosses require anywhere from 40%-50% OH, depending on what's going on. |
