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How to choose the best wow gold online store? (2) |
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3 Services
I think services consist of two parts: 1). Speed of delivery, 2). Response to service. As presently account cancellation is done to a large extent in Blizzard, game gold sellers have long abandoned the mode of selling from stocked gold. All sellers purchase World of Warcraft gold from their suppliers after they have received a player’s order. In this respect, the number of suppliers for the seller and the seller’s credit among the suppliers decide when the player’s order can be processed. As to WoW gold, do not trust the advertisement of “instant delivery” unless the seller himself is farming game gold in the server. The delivery of 12 to 24 hours is at present popular and an assured promise.
Now let’s see the response to service. Most websites offer help through 24*7 live chat. Some websites claim 24*7, but their live chat remains offline at any moment. You write to them, but you’ll never know whether and when they’ll respond. So far most websites are likely to confirm a new player’s order of a large quantity to avoid cheat. Therefore, the communication between players and sellers play a key role. However, players can be at ease because when sellers telephone for confirmation, they’ll only ask some very simple questions such as your character name and the quantity of your order.
But if a seller asks for your credit information and other personal information, you should be on guard because an authentic seller would not ask such questions. Most websites promise to reply within 1 to 2 hours. Better websites adopt a comparatively advanced system “help tickets”. Each letter from clients is recorded automatically by the system, including the time of reply and situation. Thus it ensures that each question from each client can be dealt with in time. A client can check the reply in two ways: 1. his e-mail, 2. login his account in the website, meanwhile he can grade the service provided by the team of client service to help the website improve the quality of service. A good Warcraft gold sales website is supposed to have the “help tickets” system and answer a client’s questions within 10 to 20 minutes. If you want to test the service of a certain sales website, you can send an e-mail to enquire some questions concerning the purchase of wow gold. Then you can clearly know the quality of service of the website from the efficiency and content of its reply.
In addition, there’s particularly one important thing. Most websites promise to deliver within x hours, but two situations are of exception: 1. when you have a big order (more than 6,000 wow gold), the sellers are likely to deliver your order several times within 1 to 2 days. 2. when blizzard clears off farming accounts on a large scale. I’m afraid that you have to wait for 2 to 3 days to receive your gold that you would receive within 12 hours. In some case, the sellers will give you back your payment due to serious closures of accounts. Neither of these two cases is clearly mentioned by every seller, however, the two cases have almost become the hidden rules of this industry.
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